1) Acceptance of terms
These Terms of Service (the "Terms") govern your access to and use of the TopFix Mobile website (the "Site"). By using the Site, you confirm that you have read, understood, and agree to be bound by these Terms.
You must be at least 16 years old to use this Site. If you are under 16, you may not use the Site or submit personal data through it.
2) Description of services
TopFix Mobile Ltd provides phone repair and diagnostics services from our workshop at 32-33 Hatton Garden, Holborn, London EC1N 8DL, United Kingdom. Services may include, depending on device model and condition: screen replacement, battery replacement, charging port repair, camera and lens repair, and audio component repair.
The Site provides information about our services and typical pricing ranges in GBP. Any estimate provided by phone, email, or message is indicative and may change after an in-person assessment. We confirm the scope and cost before commencing repair work.
3) User obligations
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else's use of the Site.
- You will not attempt to gain unauthorised access to the Site, server, or related systems.
- You will not scrape, harvest, or systematically collect data from the Site.
- You will not impersonate TopFix Mobile Ltd, our staff, or another user.
- You will not submit false, misleading, or unlawful content through contact channels.
4) Intellectual property
All content on the Site, including text, layout, graphics, icons, and branding, is owned by or licensed to TopFix Mobile Ltd and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Site for your personal, non-commercial purposes. You may not reproduce, modify, distribute, or create derivative works from the Site content without our prior written consent.
5) Disclaimers
The Site is provided on an "as is" and "as available" basis. While we aim to keep information accurate and up to date, we do not warrant that the Site content is complete, accurate, or current at all times.
We do not guarantee that the Site will be uninterrupted, secure, or error-free, or that any defects will be corrected immediately.
Repair outcomes depend on device condition, prior repairs, and component availability. Any operational indicators shown on the Site (for example, internal quality metrics) are for information only and do not constitute a guarantee for every device.
6) Limitation of liability
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law (including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).
To the fullest extent permitted by law, TopFix Mobile Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of business, loss of goodwill, or loss of data, arising out of or in connection with your use of the Site.
Our total liability to you for direct losses arising out of or in connection with the Site shall be limited to the greater of: (a) GBP Ā£100, or (b) the amount you paid to TopFix Mobile Ltd for the specific service giving rise to the claim.
7) Indemnification
You agree to indemnify and hold harmless TopFix Mobile Ltd, its directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to your misuse of the Site, your violation of these Terms, or your infringement of any rights of another party.
8) Third-party links
The Site may reference third-party services used for analytics or advertising measurement once you provide cookie consent. Where the Site links to external resources, those resources are operated by third parties. We do not control and are not responsible for their content, policies, or practices.
9) Privacy
Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, and share data, including through cookie preferences.
10) Governing law and jurisdiction
These Terms are governed by the laws of England and Wales. Subject to the Dispute Resolution section below, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the Site.
11) Dispute resolution
If you have a concern or dispute related to the Site or a request made through it, you agree to contact us first so we can try to resolve it informally. Please email [email protected] with a clear description of the issue.
If informal resolution is not successful within 30 days, either party may bring a claim in the courts of England and Wales. We do not require binding arbitration for disputes under these Terms.
12) Termination
We may suspend or terminate access to the Site (in whole or in part) immediately if we reasonably believe you have violated these Terms, attempted unauthorised access, or used the Site for unlawful purposes.
13) Changes to terms
We may update these Terms from time to time. If changes are material, we will provide notice on the homepage at least 14 days before they take effect. The "Last Updated" date at the top of this page indicates the most recent revision.
Continued use of the Site after the effective date of updated Terms constitutes acceptance of the revised Terms.
14) Contact information
If you have questions about these Terms, contact: